1. Acceptance of Terms

By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and Rayduin, a company incorporated under Bulgarian law with registered address at ulitsa Preslav 71, 8600 Yambol, Bulgaria.

2. Description of Services

Rayduin is an independent manufacturer of hardware wallets designed for secure storage of cryptocurrencies, NFTs, and other digital assets. Our services include:

• Manufacturing and selling hardware wallet devices
• Providing firmware and software for our devices
• Offering technical support and documentation
• Maintaining our website and online resources

Important: We do not provide cryptocurrency trading, exchange, buying, selling, or financial advisory services. We are exclusively a hardware manufacturer.

3. Product Information and Availability

3.1 Product Descriptions

We strive to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions are error-free, complete, or current.

3.2 Availability

Product availability is subject to change without notice. We reserve the right to discontinue products at any time.

3.3 Pricing

All prices are subject to change without notice. Pricing errors may be corrected even after an order has been submitted.

4. Orders and Payment

4.1 Order Acceptance

All orders are subject to acceptance by Rayduin. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Compliance with legal requirements

4.2 Payment

Payment must be made in full before product shipment. We accept various payment methods as indicated on our website. All payments are processed securely through third-party payment processors.

4.3 Shipping

Shipping costs and delivery times vary by location and shipping method. Risk of loss passes to you upon delivery to the shipping address you provide.

5. Product Warranties and Disclaimers

5.1 Limited Warranty

We warrant that our hardware wallet devices will be free from defects in materials and workmanship under normal use for a period of two (2) years from the date of purchase.

5.2 Warranty Exclusions

This warranty does not cover:

• Damage caused by misuse, abuse, or negligence
• Normal wear and tear
• Damage from unauthorized modifications
• Loss of data or cryptocurrencies
• Damage from exposure to extreme conditions

5.3 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

6. User Responsibilities

6.1 Proper Use

You agree to use our products only for their intended purpose and in accordance with provided documentation and instructions.

6.2 Security

You are solely responsible for:

• Maintaining the security of your device and recovery phrases
• Keeping your firmware updated
• Following security best practices
• Verifying device authenticity upon receipt

6.3 Legal Compliance

You agree to comply with all applicable laws and regulations in your jurisdiction regarding the use of cryptocurrency hardware and software.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAYDUIN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of cryptocurrencies or digital assets
• Loss of profits or business opportunities
• Data loss or corruption
• Business interruption

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

8. Intellectual Property

8.1 Our Rights

All content on our website, including text, graphics, logos, and software, is owned by Rayduin or our licensors and is protected by intellectual property laws.

8.2 Open Source

Our firmware is released under open-source licenses. The specific license terms are provided with the firmware and take precedence over these Terms for the licensed software.

8.3 Trademarks

Rayduin and our logos are trademarks of Rayduin. You may not use our trademarks without our prior written consent.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with the General Data Protection Regulation (GDPR) and Bulgarian data protection laws.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use our services ceases immediately, but provisions regarding warranties, liability limitations, and dispute resolution shall survive.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of Bulgaria, without regard to conflict of law principles.

11.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Bulgaria.

11.3 Alternative Dispute Resolution

Before initiating court proceedings, we encourage you to contact us directly to resolve any disputes. We are committed to working with customers to resolve issues amicably.

12. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

Material changes will be communicated through:

• Website notifications
• Email notifications to registered users
• Updates to the "Last updated" date

15. Contact Information

If you have questions about these Terms of Service, please contact us:

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Rayduin regarding your use of our services and supersede all prior agreements and understandings.